Returns & Warranty
Your rights when returning a device and the warranty we provide.
Right of withdrawal and 30-day returns
Consumers in the EU have a statutory 14 days from delivery to withdraw from the purchase. We voluntarily extend this: you can return the device within 30 days of delivery without giving a reason.
How to return
Returns are free: contact staszek@as-media.com.pl and we will send you a prepaid return label. The device must be complete and undamaged.
Refunds
Refunds are issued to the original payment method after the returned device is received and checked.
Warranty
Every device is covered by a 24-month warranty against manufacturing defects.